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Strategic Plan
City of Missoula's Strategic Plan
The City of Missoula’s Strategic Plan serves first as the guiding document for the City’s budget process. Then, throughout the year, its lenses and principles play important roles in decisions about governing. Read the full strategic plan.
Strategic Framework
It is my pleasure to introduce this updated Strategic Plan for the City of Missoula that highlights actions and initiatives we are undertaking to ensure a healthy and prosperous future for all Missoulians.
As your Mayor, I am excited to lead alongside an incredibly dedicated team of professionals at the City to deliver high quality services while balancing constituents' diverse interests with the city’s available resources. We are asked to address the growing needs of residents and we meet that challenge with enthusiasm, engagement, and innovation.
Missoulians consistently demonstrate care, commitment and compassion to one another, and those virtues are reflected in your city government. Residents affirmatively support public safety, health and well-being and with the passage of the fire levy, our core levels of service are strengthened to meet growing demands. The City continues to move bold initiatives forward that will envision how our community grows using tools such as a modern development code that takes into account affordability, equity and climate change. We strive to sharpen our focus and support of arts, culture and heritage to further the vibrancy of our community. Through innovative partnerships and collaboration, we work together to create places of belonging.
All of these efforts aim at the goal of creating a stronger community where all Missoulians can thrive now, and for future generations.
~Mayor Andrea Davis
Reflecting the needs and values of our residents, the City of Missoula commits to enhancing opportunity and quality of life through effective delivery of City services and fiscal stewardship while maintaining and creating a harmonious natural and built environment.
Missoula is an inclusive city where all people can live and celebrate meaningful, purposeful, and fulfilling lives in a community offering unparalleled recreational, cultural, and entrepreneurial opportunities.
The City of Missoula uses three decision lenses to guide the implementation of its strategic goals. City leaders and staff apply these lenses to make sure the City’s values and goals are considered in every decision: Housing, Equity, and Climate & Resilience.
Equity
The City addresses holistic, interconnected factors that help build resilient futures for all residents while also building an inclusive work environment.
Climate & Resilience
The City considers climate and resiliency impacts in all its decisions specifically guided by these adopted plans:
- 100% Clean Electricity by 2030
- Carbon Neutral in City Operations by 2025
- Carbon Neutral in Community by 2050
- Zero Waste by 2050
- Building a Resilient Community
Housing
The City considers opportunities to further its housing goals in all its decisions as articulated in the city’s housing policy “A Place to Call Home”.
Trust
We honor the concept of open government, and we value participation, accountability, and innovation.
Opportunity
We act to ensure that all people have full and equal access to opportunities, power, and resources.
Inclusion
We act to foster a sense of belonging in the community and in the workplace.
Environment
We recognize that human health and wellness are intrinsically linked to a healthy natural environment.
Economy
We promote economic growth and sustainability through advocacy of diverse and fair revenue streams, fostering job creation, supporting small businesses, and ensuring wage parity to help residents thrive.
The goals and action items in this plan illustrate initiatives that further the mission and vision of the City while keeping core services our top priority.
Public Works & Mobility: Streets are well-maintained, wastewater and sewage are treated and discharged safely
Police & Fire: Emergency services respond when they’re needed
Parks & Recreation: Parks are maintained and welcoming
Administration: Professional organization that is fiscally responsible, ensures a positive work environment, and provides transparent government
Strategic Pillars
The Strategic Goals of this plan are organized in four strategic pillars that encompass all aspects of City operations. The strategic goals included in the plan help maintain the City’s core services or are new initiatives that enhance City services without compromising the core levels of service. They also help to prioritize budgeting and cross-departmental work planning.
The City of Missoula focuses its efforts in public safety, health and well-being by ensuring that our core levels of service are maintained, our programs are innovative and efficient and outcomes are clear and measurable.
Strategic Goals
- Partner to provide support services for people in crisis.
- Implement the City’s Master Fire Plan to provide a new engine company and new fire station.
- Provide the facilities necessary for the Police Department to support its level of service.
- Enhance public health services, in areas of both prevention and response, to address City growth.
- Continue the City’s efforts to ensure that all residents have equitable access to health and wellness.
The City of Missoula will create policy and support development that promotes economically and environmentally responsible growth that prioritizes equitable, responsive and adaptive outcomes that prioritize people and place.
Strategic Goals
- Effectively engage residents in community design and livability issues that matter to them and empower residents to have ownership in shared outcomes.
- Provide for equitable growth while preserving our sense of place and creating reasonable expectations for change.
- Promote community-wide sustainability and resiliency to reduce negative impacts on the environment and offset the impacts of climate change on our infrastructure, public health and natural environment.
- Invest in public infrastructure that supports safe, vibrant and walkable neighborhoods; a variety of options for housing; a clean and healthy environment; and a sense of place and belonging.
- Ensure financial sustainability as the city grows and develops by making informed and intentional decisions with respect to cost of services, long-term liabilities, maintenance, tax base and return on mission.
The City of Missoula fosters an environment that creates partnerships that result in increased economic vitality for the community.
Strategic Goals
- Create housing and economic health through strong community partnerships.
- Evaluate MRA’s workforce housing pilot program to meet the needs for owner-occupied and rental housing.
The City of Missoula fosters an inclusive, transparent and nimble organization that provides support and training for its employees and works collaboratively to provide high-quality, responsive and innovative services efficiently and effectively.
Strategic Goals
- Support and enhance a results-oriented management culture in all departments.
- Recruit and retain an engaged, innovative, diverse and competent work force at all levels.
- Optimize the allocation, use, and financing of technology and space across the City to better serve the community.
- Review and realign business processes to support staff capacity, collaboration, and innovation.
- Assess, enhance and strengthen internal communication and collaboration.
- Increase community engagement and understanding of City services, initiatives and resources.
- Create a workplace that values and supports employee safety and wellbeing.