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Missoula Water
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Northside Pedestrian Bridge repairs starting soon
The City Council awarded the bridge rehabilitation contract to Jackson Contractor Group (JCG) on July 10, 2023. JCG is currently negotiating with the adjacent rail yard for construction access. Construction will start as soon as site access is approved. Read on...
Welcome!
Welcome to Missoula Water! We provide drinking water, irrigation, and fire protection to the citizens of the Missoula community.
Just below Missoula is one of the finest sources of groundwater in America, the Missoula Valley Aquifer. It’s an incredible source of clean, fresh water, but in some places it’s no deeper than 40 feet below the surface, making it very susceptible to contamination. Let’s all work together to keep our water clean and protect our most valuable resource.
Water leak or other water service emergency?
Call us at
406-552-6700
Water Line Loan Program
Water Service Line Warranty Program
Water Service Billing—Metered Service vs. Flat Rate Service
There are two types of billing methods for water service: Metered or Flat Rate, and both are billed on a monthly. All new structures are required to have meters, so most homes in Missoula have metered service.
- Metered Service: Customers are billed according to a fixed rate based on meter size in addition to your water usage for the month. Many of our customers prefer metered usage as their conservation efforts are reflected by a savings on their bill.
- Flat Rate Service: Customers are billed a flat fee based on the number of rooms, baths, and toilets in the home not on actual consumption. There is also a separate flat rate sprinkling charge based on the square footage of the yard.
If you are interested in changing from a flat rate to a metered rate, please contact our Customer Service Team.
Contact us
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Mike Henehan
Water Operations Superintendent
Physical Address
1345 W. Broadway
Missoula, MT 59802Mailing Address
P.O. Box 5388
Missoula, MT 59806-5388Walk-in Hours:
Lobby ClosedGeneral Office Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m.Customer Service:
406-552-6700
EmailEmergency Line:
406-552-6700Pay by Phone:
866-790-7218
- Are there restrictions on when I can water my lawn?
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No, Missoula Water does not have any watering restrictions. We do, however, suggest that our customers water their lawns during the cooler times of the day—6:00 a.m. - 11:00 a.m. or 5:00 p.m. to 10:00 p.m.—to get the best results from their water usage.
- How do I pay my utility bill?
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We offer multiple options for paying your bill. Please visit our Pay Your Utility Bill web page.
- How do I open or close a utility account?
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Moving In: Please contact our customer service representatives at (406) 552-6700. We will need your name, your number from a government-issued form of identification (driver's license number, passport number, etc.), telephone number, name of spouse or roommates, mailing address, and landlord information to establish service. You may also be required to pay a deposit.
Moving Out: The person whose name appears on the utility account is responsible for notifying us of the move out date. A final billing will be mailed after the account is closed. We are unable to make billing adjustments for late notification. All deposits are refunded to the account when you call to close your utility account.